This was a first time I have booked a cleaning service, and I'm very satisfied with the end results! The girls came right on time and did a fantastic job, I will definitely book again!
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How many people come to clean?
It depends on our schedule and the type of cleaning you need - anywhere from 1 person to 2 people. The minimum of work hours for one person is 2 hours. So if it`s less than 6 hours we`ll send just one person.
Some Services charge extra for pets - is there a pet fee?
We decided that since not ALL pets shed badly we will waive the pet fee. If you have any pets that do shed and your place is extra hairy, it will require more time to do a thorough cleaning.
What supplies do I need to provide?
Your only responsibility is a mop, a bucket, a broom, a step stool or ladder if you have high ceilings. And if you have a pet or carpeting you should also supply a working vacuum cleaner.
Can you clean special items, or special areas in my home?
We can clean anything - we never charge by the task or the job - we only charge a regular hourly rate- so choose how much you want us to get done, and we'll help you create a plan!.
What is included in the cleaning?
Most people want a general outside surface cleaning and sanitizing of their home, which includes all kitchen and bathroom surfaces wiped and sanitized, furniture dusted, rooms picked up and tidied, floors swept, moped or vacuumed if you have a vacuum cleaner, linens changed, beds made if you'd like. We will do the inside of the microwave as well. If your home is larger you can purchase additional time for more rooms. If it`s a deep cleaning we`ll do inside the fridge and freezer, clean the oven, organize closets and cabinets, wash windows, blinds and baseboards. It's all according to what time allows and how much time you purchase.
I paid for three "man hours" and two wonderful young women showed up on schedule and worked hard for one and a half hours straight. It was terrific. I can't get over how much they got done working as a team in just an hour and a half. They were professional and polite and did a great job. I will absolutely use them again - and I'm sending their info to my friends as well.
They arrived on time and were eager to get to work immediately. The work they did was exceptional -- every square inch of every room was cleaner than it's been in a long time. :) There was a bit of a communication problem early on, likely language related, but we figured it out. I'd totally have them back.
Our cleaner arrived promptly and got right to work. I expected her to come with more supplies but she did just fine with the spray and scrubbers she brought. Our kitchen was pretty badly covered with oil stains which took her a lot of effort to get out so her boss called me and let me know that most of the three hour time I bought would need to be spent in the kitchen and I'd need to book another appointment to get to the rooms. I had no problem with this as it was my main concern. She did an amazing job in the kitchen, even cleaning out the fridge and organizing our Tupperware. She ended up having more time and did our two bathrooms as well. My apartment hasn't looked this nice since move in. Thank you!
Elena was great; fast but thorough. She was told the wrong time to arrive (one hour earlier than I scheduled it), but the company did reach out by phone and email to apologize.
While there was a bit of a slip up with the time when this was scheduled for the job she did cleaning was amazing and worth the wait. I would recommend confirming the time before hand but also would still highly recommend the service for moving out of an apartment, really helped lighten the load for us.
Elena and Anastasia were on time and professional. They both cleaned extremely fast but with great detail to everything, they did not miss a thing. I am very satisfied with the way that they cleaned my home, every room was cleaned with great detail. Very happy with the service and would love to have them back on a bi-weekly basis.