slide 1logo3 2222 Cleaning services

Cleaning services

Who are we? We are a professional cleaning team with extensive experience, Cleaning Master, headquartered in New York City, NY that offers high-end cleaning services at affordable prices.

Responsible work, professional approach and optimal pricing are our keys to achieving high results.

Cleaning Master provides a variety of cleaning services not only for people, but also organizations, including shopping and office centers, stores as well as industrial enterprises. Cleaning with our company is your best solution for keeping your rooms clean!

GSEOText2

GSEOText2

GSEOText3

GSEOText4

arrow 04 Cleaning services
TRUSTED CLEANERS FOR YOU.

Introducing a worker to help you in home cleaning maybe considered as luxury but imagine your valuable time and energy is being consumed for a work, which can be effectively done by good cleaners. We at CM strive for perfect solutions for every house, our workers are efficient and they can be trusted to give you top-notch cleaning services. From one time cleanings to monthly or weekly cleanings, we will take care of all your cleaning needs.

icons2 01 Cleaning services
SAVES YOU TIME
Cleaning Exec helps you live smarter, giving you time to focus on what’s most important.
icons2 02 Cleaning services
SAFETY FIRST
We rigorously vet all of our Cleaners, who undergo identity checks as well as in-person interviews.
icons2 03 Cleaning services
ONLY THE BEST QUALITY
Our skilled professionals go above and beyond on every job. Cleaners are rated and reviewed after each task.
icons2 04 Cleaning services
EASY TO GET HELP
Select your ZIP code, number of bedrooms and bathrooms, date and relax while we take care of your home.
icons2 05 Cleaning services
SEAMLESS COMMUNICATION
Online communication makes it easy for you to stay in touch with your Cleaners.
icons2 07 Cleaning services
CASH FREE PAYMENT

Pay securely online only when the cleaning is complete.

icons2 08 Cleaning services
CERTIFICATION
Cleaners certified & highly experienced professionals
icons2 09 Cleaning services
PROFESSIONAL STAFF
We are professional and experienced cleaning staff.

General

Who do I contact if I have any issues or questions?

You can contact the Customer Happiness Team at our phone or email us our email. Someone will respond to you immediately.

 

When are you open?

We are open every day 8am – 10pm.

 

What if I’m not there to let the cleaning person in?

That’s okay! Just leave us detailed entry instructions when you schedule your appointment online so we know how to gain access to your home. Your home will be locked when the cleaner leaves.

 

Do I have to be home while you clean?

You do not have to be home as long as your cleaner has proper directions for entering and exiting your home. Please input these instructions when booking your appointment.

 

Will the same cleaner or maid show up for all my appointments?

If you’re happy with your cleaner you had, we’re happy to send them to all of your appointments. You just have to contact us to let us know and we’ll make it happen!

 

Can I book a cleaning over the phone?

Yes, absolutely! Give us a call at our phone and we will set you up with a great home cleaning immediately.

 

How do I schedule a cleaning?

Simply click on the Book Now on the top of this website and complete the form. It shouldn’t take more than 60 seconds and we’ll contact you to confirm your appointment that same day!

 

Where do you serve?

We serve all boroughs of NYC

 

How do I log in?

Book, Re-Schedule, and cancel online here

Trust & Safety

Are you insured and bonded?

Yes, Cleaning Master is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours.

 

Are you a pet friendly maid service?

Yes! At Cleaning Master we LOVE pets. All of our maids are trained to correctly deal with your furry family member.

 

Can I trust Cleaning Master cleaners?

Absolutely. All of ”Cleaning Master” Cleaning Professionals are highly trained, background and reference checked, as well as insured and bonded.

Services

How much does it cost to clean my home?

”Cleaning Master” pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.

 

What if I want a cleaner by the hour?

Our minimum appointment is a two (2) hour clean. If you would like to forego our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour per cleaner.

 

What does a Deep Clean include?

The Deep Clean service is a comprehensive top-to-bottom cleaning. We recommend a deep cleaning if you have not had your apartment professionally cleaned within the past 3 months.

It does not include cleaning baseboards, closets, interior windows, interior walls, inside the oven, inside the cabinets or inside the refrigerator, all of which are available at a reasonably priced additional cost.

 

What is a Move In/Move Out cleaning?

We all know moving is stressful. Combine that with all the boxes that need to be packed, furniture moved, and a long list of other preparations can be extremely time consuming. Our move in/move out cleanings are designed to prepare a home for a new tenant.

Please note that the move in/move out cleaning includes cleaning inside of the oven, insides of the cabinets, and inside of the refrigerator.

It does not include cleaning baseboards, closets, interior windows and interior walls, all of which are available at a reasonably priced additional cost.

Cleaning Supplies

Do ”Cleaning Master” cleaners bring all necessary cleaning supplies to get the job done?

We bring all required products to give your home a great clean, aside from a vacuum (unless requested; see below), mop, bucket or step stool. If you’d like us to use a specific product, please let us know and leave it out for the cleaner to use.

 

I don’t have a vacuum. Should I still use your service?

If you do not have a vacuum, simply request for the cleaner to bring a vacuum in the special instructions area. Please note, our cleaners do not carry large capacity vacuums. Our cleaners carry mobile vacuums as they have to travel throughout the day for jobs.

 

What if I don’t have a mop?

Our cleaners bring a travel wet/dry mop (Swiffer) that can be used on non-carpeted floors.

 

Do you bring green cleaning supplies?

We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge. (Please note this requires time flexibility)

Recurring Service

Do I get a discount if I’m a frequent customer?

Yes, customers who sign up for recurring service will receive discounts. For weekly service, you will receive a 15% discount. For service every 2 weeks, we have a 10% discount. If you book us every 3 weeks, you will receive a 7% discount. For service every month, you will get a 5% discountPLEASE NOTE: The discount is not applicable until the 2nd cleaning.

How often should ”Cleaning Master” clean my home or business?

Most of our customers differ in their individual needs, so it is difficult to provide specific guidance. Typically, our customers schedule an initial detailed cleaning of their home followed by a recurring cleaning appointment. By following this model, you can rest assured that your home is always clean and in top shape.

Billing

How much does it cost to clean my home?

”Cleaning Master” pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.

 

What if I want a cleaner by the hour?

If you would like to forgo our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour. Our minimum appointment is two (2) hours.

 

Is tip included?

Tipping is not mandatory or required in any way, but you have the option of doing so if you feel that you’ve received exceptional service. ”Cleaning Master” personnel are not permitted to solicit tips under any circumstances.

 

What method of payment do you accept?

We accept all major credit cards. We no longer take cash or personal checks. Our online payments are processed by Stripe and though a fully secure 256 bit SSL protocol. In addition, we have full extended validation SSL security as well. Booking through ”Cleaning Master” is safe and secure; we guarantee this.

 

Why is there a pending charge on my card before the cleaning service date?

A hold will be placed on your account (for authorization) in the amount of your total balance the evening BEFORE your scheduled cleaning date. If your service is cancelled prior to 5 PM the day before your service date, the hold will drop off in 3-5 business days. THE HOLD IS NOT A CHARGE. We only charge you after the cleaning has been rendered and will receive an email invoice shortly thereafter.

 

How do I change my billing information?

To switch your billing information, simply log into our online portal using your username and password and edit your billing information. The online portal login is at the bottom of your initial booking confirmation email.

 

What is your cancellation/rescheduling policy?

You can cancel or reschedule your service without a penalty 24 HOURS before your scheduled cleaning. There will be a $90 CANCELLATION FEE if you cancel or reschedule your appointment less than 24 hours of your scheduled appointment.

What does the cleaning work include?

The staff of the cleaning company consists of highly qualified personnel performing the cleaning of premises. Such employees provide their customers with a guarantee of honest and high-quality performance of their duties. It is important to pay attention to the fact that such services pay special attention to the issue of training. Employees of such organizations are not only practical but also theoretical training.

Cleaning services are complex cleaning, consisting of:

  • Housekeeping – these companies provide their services to both legal and private individuals.
  • Cleaning specialized equipment – this category includes both heating equipment and production equipment.
  • Car washes – some companies provide services for cleaning aircraft, buses and other vehicles.

A customer who has applied to the cleaning service may conclude a one-time or permanent contract. Our company offers its customers the opportunity to independently draw up a plan, according to which, hired employees will perform a specific procedure. As a rule, such organizations use an individual approach to each client. It should also be said about the existence of several service packages. Basic services include standard cleaning, carpet and furniture cleaning, as well as window cleaning. Additional packages include various narrow directions. It can be, as cleaning of building materials, and cleaning of specialized equipment.

The considered field of activity consists of cleaning real estate and the surrounding area. During this process, specialists of the service use various specialized cleaning solutions. It is important to note that improper use of chemical components may result in damage to the surface. Due to the presence of specific knowledge and skills, cleaning companies can choose the right solution based on the parameters of the coating and the level of contamination.

Cleaning services in Downtown Manhattan

Cleaning services are not only cleaning of premises or territories adjacent to an object, but also careful maintenance of surfaces and coatings. Illiterate use of cleaning products will adversely affect the cleaned surface. In this area, it is very important to correctly select chemicals according to the type of surface, the coating, the nature of the pollution. To maintain cleanliness in an apartment or a cottage, you will need one-time cleaning or periodic from 2-3 times a year to several times a month. Dwelling cleaning work includes washing windows, floors, balconies; removal of dust from different surfaces; cleaning of bathrooms, bathrooms; cleaning furniture, flooring, carpets; cleaning fixtures, mirrors; taking out the trash; other contractual services, such as caring for plants.

GSeoTextBig1

GSeoTextBig2

cat cool 14 Cleaning services
Experienced & professional
cat cool 14 Cleaning services
Background & reference checked
cat cool 15 Cleaning services
English speaking
cat cool 16 Cleaning services
Interviewed in-person
cat cool 17 Cleaning services
Highly rated by other customers
cat cool 18 Cleaning services
Reliable & Trustworthy