OUR CLIENTS
OUR ADVANTAGE COMPARED TO OTHERS
Specialized Hotel
Cleaning Offerings
Bonded &
Insured
EPA Cleaning &
Disinfection
24/7 Availability,
Overnight/Weekends/Holidays
100% Satisfaction
Guaranteed
RELIABLE, ON-DEMAND CLEANING STAFF
Cleaning Master is a proven leader in professional, affordable and most importantly, reliable commercial cleaning services across New York.
We provide hotels a customized on-demand solution to scale their existing cleaning services (and now disinfection services). We believe in excellence, and ensure we go above and beyond for our clients from the first touchpoint,
all the way through to the end of a contract.
We only hire qualified, trained commercial cleaners, and our contract cleaning service has the flexibility to use all varieties of cleaning equipment and solutions. While we prefer using EPA registered cleaning products, we'll also accommodate your existing processes and protocols.
Call us to find out why we’re a leading commercial cleaning company. We're happy to provide a quote based on your unique requirements, or give us the opportunity to beat your exiting quote.
NYC'S TOP PROFESSIONAL HOTEL CLEANING SERVICE AVAILABLE ON-DEMAND.
Connect with us today!
Superior Service Guaranteed
Excellence is at the forefront of our company culture - we're so confident that you'll enjoy working with us that we have a 100% satisfaction guarantee. That says something.
Trained, Professional Staff
We also pride ourselves on the vetting and training of our cleaners. All of our staff are highly experienced, skilled and C.O.S.H.H. trained contract cleaners. We also recognize the importance of maintaining hygiene and safety in commercial environments.
Comprehensive Hotel Cleaning Area Coverage
We support every hotel area including rooms, front lobby areas, guest and employee restrooms, back of house service hallways, kitchens, restaurants and spas.
Competitive Pricing To Match Your Needs
Our services are custom to fit your exact needs. Also Cleaning Master will beat any price quoted by a competitor with no compromise on quality - ensuring you get superior value for your budget.
24/7 Cleaning Scheduling
We service the New York City area with 24/7 cleaning availability to fit your needs. Late nights or weekends? We have you covered.
Enhanced Supervision & Quality Assurance
Cleaning Master provides enhanced supervision protocols with every Hotel cleaning contract. Our team will examine the cleaning standards onsite once a month and produce a supervisory inspection report.
ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS
At Cleaning Master, we understand that each hotel has its unique charm and challenges. Our goal is to enhance what makes your property special while addressing any areas that can be optimized. Here's how we can bring value to your hotel:
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Customized Solutions: We start by understanding your hotel's specific needs, goals, and customer base. This allows us to offer tailored services that directly contribute to enhancing guest satisfaction and operational efficiency. We are ready to take on seasonal changes, employees' sick leaves, no shows and much more.
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Quality Improvement: Through our comprehensive range of services we ensure that every aspect of your hotel operates at the highest standard. This commitment to quality not only elevates the guest experience but also positions your hotel as a preferred choice for travelers.
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Operational Efficiency: We introduce innovative solutions and industry best practices to streamline operations, reduce costs, and improve overall efficiency. Whether it's through better resource management, energy-saving initiatives, or automation of routine tasks, we help you achieve more with less.
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Revenue Growth: By enhancing the guest experience and operational efficiency, we help increase repeat business and positive reviews, which in turn can lead to higher occupancy rates and room rates. Additionally, our expertise in marketing, revenue management, or sales strategies can help you tap into new customer segments and revenue opportunities.
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Sustainability and Community Engagement: We believe in the importance of sustainability and community involvement. By implementing sustainable practices and engaging with the local community, we help improve your hotel's reputation and appeal to a growing segment of eco-conscious and socially responsible travelers.
Our team is dedicated to providing exceptional service and innovative solutions that add tangible value to your hotel. Let us help you unlock the full potential of your property and create unforgettable experiences for your guests.
Yes, Cleaning Master cleans hotels located in New York City and its surrounding areas. Feel free to contact us even if you are located outside New York.
At Cleaning Master, we are committed to delivering the highest quality in all aspects of our service. We achieve this through a combination of highly skilled professionals and rigorous quality control processes. Our team takes pride in their work and strives to meet or exceed industry standards and our clients' expectations.
However, we understand that quality is a dynamic and subjective concept, and despite our best efforts, there may occasionally be instances where our work does not fully meet your expectations. In such cases, we encourage you to reach out to us directly. We offer a comprehensive review process and are committed to making it right, including making any necessary revisions or adjustments.
Your satisfaction is our top priority, and we believe open communication is key to achieving the highest quality results. We welcome your feedback at any stage of the process to ensure we are aligned with your needs and expectations.
Yes, we offer a comprehensive suite of cleaning services to meet a wide range of needs:
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Upholstery Cleaning: We proudly provide in-house upholstery cleaning services. Our experienced team uses the latest techniques and equipment to ensure your upholstered furniture is meticulously cleaned, restoring its beauty and extending its lifespan. Whether it's routine maintenance or a deep clean, our experts are equipped to handle your needs with the utmost care and professionalism.
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Pressure Washing and Specialty Cleaning: Understanding the diverse and sometimes specialized cleaning needs of our clients, we also offer pressure washing and various specialty cleaning services. For these specific services, we have established partnerships with trusted subcontractors who have been working with us for years. These subcontractors have been rigorously vetted to ensure they meet our high standards for quality, reliability, and customer service. This collaboration allows us to provide you with a full spectrum of cleaning services, ensuring that all your needs are met with expertise and efficiency.
Absolutely! We understand that a newly renovated hotel requires a thorough and detailed cleaning to prepare it for its grand reopening. Our team is fully equipped and ready to provide a one-time, comprehensive cleaning service tailored specifically for renovated hotels.
Yes, we are fully equipped to provide all necessary cleaning supplies and equipment required to carry out our cleaning services. Our commitment to delivering a comprehensive and hassle-free experience includes ensuring that our teams are supplied with high-quality, eco-friendly cleaning products and state-of-the-art equipment. This approach not only allows us to maintain the highest standards of cleanliness and efficiency but also supports our dedication to sustainability and the well-being of your guests and staff.
While our primary focus is on offering top-tier cleaning services, we understand the comprehensive needs of our clients, especially in the hospitality sector. To this end, we offer linen provision services as part of a complete solution for hotels, resorts, and other accommodation providers.
We strive to make our payment process as convenient and hassle-free as possible for our clients. To accommodate your preferences and ensure seamless transactions, we offer a variety of payment methods:
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Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. This option allows for quick and easy payments without the need for physical cash.
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Bank Transfers: For larger transactions or monthly billing, we also accept direct bank transfers. This method can be particularly convenient for businesses looking to streamline their payments through their financial institutions.
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Checks: If you prefer, we also accept payments by check. Checks can be mailed to our office address or handed directly to our representatives according to the agreed-upon schedule.
Flexible Payment Terms and Late Fees:
To further accommodate the financial planning of your hotel, we offer flexible payment terms. You can choose the payment term that best suits your business operations from the following options:
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Net 15
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Net 30
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Net 45
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Net 60
This flexibility allows you to manage your cash flow more effectively, ensuring that our services align with your financial scheduling.
Please note that to encourage timely payments and maintain a fair policy for all our clients, we apply a 5% late fee per month on outstanding balances past their due date. We believe in transparency and communication, so we'll always provide clear invoices and reminders well before any due dates to help you avoid any additional charges.
Let us know your preferred payment method and term when setting up your service. We are committed to working with you to ensure a smooth and satisfactory process. Should you have any questions or need further assistance with your payment options, our customer service team is readily available to assist you.
CLEANING HOTELS
We have been cleaning hotels in and around New York City since 2012, earning an impeccable reputation as one of trust-worthy cleaning companies and gradually becoming one of the leading cleaning companies in New York. Quality, loyality and professionalism are the foundation of our cleaning company.
Cleaning Master is a close-knit friendly team of highly experienced skilled cleaners and talented managers. Thanks to the use of our own contemporary powerful cleaning equipment, ECO-friendly reliable synthetic detergents and advanced cleaning technologies, we manage to achieve high quality results in the shortest possible time.
Cleaning hotels in and around New York City
Does your hotel need good cleaning? Have you just renovated your hotel and need a quality hotel cleaning service? Do you need cleaning your hotel on a regular basis? Contact the Cleaning Master company as soon as possible! We are sure to show you the shortest path to success!
OUR CLIENTS
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Karen P. - General Manager
UNTITLED AT 3 FREEMAN ALLEY
"Best cleaning company in the city! I have been using Cleaning Master for almost a year now. They clean two properties we have in Manhattan. 1 commercial with 201 rooms and one residential. The staff are wonderful and so reliable. They are so through, with great attention to detail and very professional!"